• Payment in full is required upon reservation to confirm the rental. Rentals without any deposit are not guaranteed until payment has been received. Unconfirmed reservations may be released at any time.

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• Valid Drivers' License must be verified before the handoff of the vehicle. 

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• A  pre-authorization of $500 will be placed on your card on file upon pick up and released upon safe return of the vehicle.

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• Every rental includes 300 miles/day. Mileage is counted as the sum total of the entire trip. Excess miles will be charged at a rate of $0.85/additional mile at the end of the trip. Unlimited mileage may be purchased before the trip begins.

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• Return: Please return the vehicle with at least 70% charge.  Low battery charge fees will be applied upon return as follows: 0-20%: $50.00, 21-50%: $20.00, 51-70%: $10.00.   Alternatively, you may purchase the “Prepaid EV Recharge” option which allows you to return without fully recharging. Please return with a  minimum of 10% charge. This option does not cover supercharging fees incurred during your trip. All supercharging is subject to reimbursement. 

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• Our vehicles are equipped with USB memory sticks that allow for sentry mode and dashcam footage storage for your safety during your trip. These options can be turned off through the main screen if you'd like, however, tampering, removal, or loss of USB memory device will result in a $100 replacement fee.

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• Our vehicles also include a membership pass to our local car wash.  You are welcome to use it if you wish, however, removal or loss of the Car Wash pass will result in a $50 replacement fee.

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• You are responsible for any fees incurred during your trip (tolls, fines, charging fees, charger idle fees, etc.)

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• Absolutely no smoking or pets. Any violations will be subject to a fee in accordance with the damages assessed.

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• You agree that you are providing your own insurance coverage for the vehicle you are renting for its actual cash value. Tesla Rental OKC is not qualified to evaluate the adequacy of your existing coverage; therefore you should examine your automobile insurance policies, credit card protections, or other sources of coverage. If you selected the Insurance Protection option, you understand that in the event of a claim, should your insurance coverage be insufficient, your financial responsibility will be limited to the deductible on our insurance policy ($3000).  If you declined that option, or if you reserved a vehicle for which that option was not available,  you agree that you will be fully personally liable for repairing or replacing the vehicle in the event of a claim.

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• We reserve the right to decline renting our vehicles to any person at any time. lf we decline your rental request all payments made to us will be refunded to you in full.

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• Cancellation - You may cancel the reservation for a full refund up to 48 hours after the time of booking or 24 hours from the reservation start time for "short notice" trips (booked within 2 days of start date). Trips canceled after that time will receive a refund of 50% of the rental cost.

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• No Show – If you fail to pick up the vehicle within one hour of the stated Pick Up Date and Time, and no notice of cancellation or modification has been provided to us, the reservation will be canceled and you will be refunded the total trip cost plus any deposits collected, minus the daily rate for one day. 

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• Exceptions to the Cancellation and No Show policy may apply in the event of a flight delay, flight cancellation, or other extenuating circumstances, such as death or severe illness, hospitalization, government-mandated obligations, natural disasters or severe weather incidents, epidemic or pandemics as reported by the   WHO or the CDC. Documentation may be required.

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• Changes - Please contact us. We will strive to accommodate changes, subject to vehicles' availability.

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• No drivers under 21 years of age allowed. All drivers must have valid driver licenses. Learners’ permit is not allowed.

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