Question 1

How do I open and close the doors on a Tesla?

Accepted Answer

To open the doors of Model 3 or Model Y: Push on the wider part of the handle with your thumb and then pull the thinner part. You will find the key cards in the center console under the armrest. You will need the key cards to put the car in drive, as well as lock and unlock the vehicle. To open the doors of Model S or Model X: Push in the door handle and it will slide out for you. You will find the key cards or key fob in the center console. Once you are inside the car, to open the doors from the inside push on the button on top of the door handle. Easy access to your Tesla!

Question 2

Monitoring your battery consumption

Accepted Answer

PRO TIP!  Use the "Energy" screen while driving to see the vehicle's real time and projected energy usage to help you maximize the range of the car.  You can find the Energy app from the car's Application Launcher (it looks like a stock market chart): 
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The "Trip" option monitors how much energy you are using while traveling to the destination you set in the navigation system. The gray line shows the predicted levels, and the orange line shows your actual consumption.

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Question 3

Where to charge the car during your trip

Accepted Answer

We strongly recommend using the touchscreen's navigation system to plan your route.  When you have a destination selected, the car will automatically calculate your approximate battery usage to destination, and if needed it will show you Tesla supercharger locations along the route and recommended charging duration.
 
Otherwise, to find chargers, tap on the map in the touchscreen to show the lightning bolt icon, then tap that to show Tesla chargers near you.  The red pins are Superchargers (very fast).  The gray pins are "Destination Chargers" (slower).  
​
Tap on a charging station to set that as a destination in the navigation system.

https://video.wixstatic.com/video/e56dd0_4b9ad60c46a34f57bae82fa64ee8646e/1080p/mp4/file.mp4

​You can also use the PlugShare app (https://www.plugshare.com/)to locate public EV chargers that are not part of the Tesla network.   Note: you might need a special adapter to use these, please contact us if you are unsure.   The vehicle comes with a J-1772 adapter, but it does not come with a CHAdeMO or CCS1 adapter.  These are available upon request prior to the start of your trip.
​
If you are traveling to the Lawton/Ft. Sill area or other areas of rural Oklahoma, you will need a special charging adapter.  Please contact us if you have not already added it to your reservation.

Question 4

How to charge the car at a Tesla charging station

Accepted Answer

When using a Tesla charger, press the circle button on top of it to open the charge port located on the rear driver side of the car, then plug it in and make sure it is seated all the way in.  The charge port will turn light blue, then green to indicate it is charging.
 
When finished, press and hold the same circle button to release the charger from the car.  Make sure the car is unlocked.

https://video.wixstatic.com/video/e56dd0_b8bdb4a28a4643afa9ed086dfcdfdb31/1080p/mp4/file.mp4

You will not need to present payment at a Tesla supercharger.  We will get the invoice and send you a reimbursement request at the end of your trip.

Question 5

How to charge the car at a public (non-Tesla) charging station or at home

Accepted Answer

For non-Tesla charging stations, you can use the appropriate charging adapter.  There are 3 types of adapters:
​
 • J-1772 (included with the car and located in the black bag in the trunk)
 • CHAdeMO 
 • CCS1
 
The CHAdeMO and CCS1 adapters do not come with the car by default and are offered as an add-on extra.  Please contact us if you would like to add one to your reservation.
​
We recommend using the PlugShare app (www.plugshare.com)to identify which kind of charging adapter a public charging station uses.
​
You can also charge at home using the mobile cable provided in the trunk.  We provide two types of home charging adapters:
- A regular 110v outlet will be very slow and recharge only a few miles worth of range per hour.  
- We also include adapters for 240v outlets (such as a clothes dryer or similar), which will allow you to fully recharge overnight.

Question 6

How should I manage the battery charge levels?

Accepted Answer

Keep the battery charge above 10% and never let it drop to 0% to avoid being stranded and damaging the battery. You'll be responsible for towing and repair costs if this happens. Also, avoid charging the battery to 100% unless necessary, as it degrades battery life faster.

Question 7

Do's and Don'ts:  Smoking

Accepted Answer

There is absolutely NO SMOKING or vaping of any kind allowed in the vehicle.  Violating this rule will be subject to an extra cleaning fee and/or forfeit your deposit.
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Question 8

Do's and Don'ts: Toll Pass

Accepted Answer

This vehicle is equipped with a PikePass, which can be used in Oklahoma, Texas and Kansas.  It is interoperable with TxTag,TollTag, EZ Tag and K-Tag.  You are welcome to use it! 
We will get the invoice and request a reimbursement from you at the end of your trip.

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